Aetna
 
 
no of insurance (24)
  Over all Aetna Rating
 
Coverage 32.9%
Cost 32.4%
Customer Service 28.8%
Claims 29.4%
   

Aetna

About Aetna

The Aetna is one of the nation's leaders in health care, dental, pharmacy, group life, disability and long-term care insurance and employee benefits. Aetna insurance Company established in 1850 and it is located in Hartford. The company's first president is Eliphalet A. Bulkeley. In 1853 The Annuity department separates from Aetna and is incorporated as Aetna Life Insurance Company. The name "Aetna" is retained to take advantage of the good reputation of the original Aetna. In 1899 Aetna enters the field of Health insurance and became one of the first stock insurance companies to enter the health insurance business.

Aetna insurance Company started health insurance field in 1899. Dedicated to helping people achieve health and financial security, Aetna puts information and helpful resources to work for its members to help them make better-informed decisions about their health care. Aetna insurance offers a broad range of insurance. It also offers a paid-time off bank which can be used for vacations, sick days, family illness and personal time. Aetna has 15.383 million medical members, 13.396 million dental members, 10.202 million pharmacy members and 15.309 million group insurance members.

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Coverage
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By
Location Belmont,Michigan
Type of Insurance Health Insurance
Date: 05-08-2008
   
Coverage
Cost
Customer Services
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Summary
Seriously, Aetna is a terrible company! I'm in the middle of trying to get several claims reprocessed right now and it is a NIGHTMARE! They've given me the runaround for almost 4 months and one of my bills has already gone to medical collections because they have stalled on paying out what they owe for so long. They repeatedly claim "never receiving" paperwork and no one you speak with seems to be able to help you. They are the ultimate "pass the buck to someone else" company. I've even caught their customer service reps LYING to me. The most frustrating experience I've ever had in terms of health care. Aetna is ruining my LIFE and my CREDIT!.
 
By
Location ......,California
Type of Insurance Life Insurance
Date: 04-27-2008
   
Coverage
Cost
Customer Services
Claims
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AETNA IS THE WORSE. If I had a choice I would drop this insurance company in a heartbeat. They make it too damn complicated. I could rant for on, but I won't. Bottom line is if you have another choice besides AETNA, go for it..
 
By cARLOS
Location BEAUMONT,Texas
Type of Insurance Health Insurance
Date: 04-12-2008
   
Coverage
Cost
Customer Services
Claims
Summary
They limit In-Network physicians in your area, deny your medical bills, change your prescriptions without your consent, and rob you blind of your monthly premiums. THIS INSURANCE COMPANY WILL DENY YOUR MEDICAL CLAIMS AND NOT PAY YOUR PHYSICIANS. Although your office visit copays are inexpensive, Aetna won't pay your physician's bill and the physician will in turn send you the bill due to Aetna's complicated and twisted billing/claim processing method. Many physicians give up from resubmitting repeatedly for payment and just send YOU the bill for an office visit which can easily reach beyond $500 for your kid's immunizations. Dirt-poor customer service tells you that this company is being run like a mob..
 
By Teresa Brewer
Location Petaluma,California
Type of Insurance Life Insurance
Date: 03-19-2008
   
Coverage
Cost
Customer Services
Claims
Summary
That underwriter Linda Wong need to go back to training. Most of the time she gabbing on the phone I think so to Kansas. I think she the same one who worked in San Francisco before. Talking on the phone more than working for Craven and Dargon Insurance..
 
By ronald
Location fort worth,Texas
Type of Insurance Life Insurance
Date: 03-19-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I feel proud to be associated with Aetna which is the national leader in life insurance. I feel secure since the day I joined Aetna. Now I find it useful to get all related health information which helps me to take decision concerning which doctor should I approach. Whenever I want to get financial information regarding the policy, I can easily login to the account with my Login Id. All this makes me feel cool and comfort as different from my earlier anxieties regarding my health security. Now I am protected with Aetna and no more worried to haunt me. .
 
By Mitch
Location Little Ferry,New Jersey
Type of Insurance Health Insurance
Date: 03-03-2008
   
Coverage
Cost
Customer Services
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Summary
Established in 1850, Aetna insurance company has been the nation’s leaders in dental, health care, pharmacy, group life…etc. It provides long-term care insurance and employee benefits. Aetna insurance company, which is located in Hartford has entered the health insurance business by becoming the first stock insurance company. If you are really looking for some good health and financial security, then Aetna suits you the best. Health insurance in Aetna was started in 1899. Thereafter it has gone a long way to reach the figure of 15.383 million medical members, 13.396 million dental members and lots more..
 
By Christopher
Location Minneapolis,Minnesota
Type of Insurance Health Insurance
Date: 02-26-2008
   
Coverage
Cost
Customer Services
Claims
Summary
Along with Bank of America, Aetna has introduced a healthy living credit card for its medical, dental, clinical and pharmacy members. Being aware of the customer’s requirements of urgent need of expenses on health, Aetna took this step. Introduction of health care credit card itself tells the customer oriented service of the Aetna bank. It avoids the instant medical expenses to be paid by customers in cash and also promote healthy living among the people..
 
By
Location phoenix,Arizona
Type of Insurance Health Insurance
Date: 02-06-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I had a large hospital bill (over 100k) and as soon as Aetna saw it they claimed I have another primary insurance company. I don't have other insurance...boy do I wish I did as Aetna has had me jumping through hoops for 3 months now and they've ruined my credit..
 
By
Location Tulsa,Oklahoma
Type of Insurance Health Insurance
Date: 02-06-2008
   
Coverage
Cost
Customer Services
Claims
Summary
Aetna Rx Home-Delivery Pharmacy I was a former insurance claims administrator before my retirement in 2003. I have dealt with many insurance companies over the years; however, none have been as incompetent as Aetna Rx Home-Delivery program. Individual representatives have been cordial, but do not expect a call-back to your problem and certainly do not expect a resolution. I have been dealing with a crucial situation for over a month and have been stonewalled at every turn. I don't think the problem just lies with incompetent employees. I think management is equally guilty. Their legal department exists in name only..
 
By
Location Atlanta,Georgia
Type of Insurance Health Insurance
Date: 01-01-2008
   
Coverage
Cost
Customer Services
Claims
Summary
AETNA is only hurting themselves by not taking better care of their customers. Claims take forever to process!.
 
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